1. Exchange and Returns: If the product is not suitable, it can be returned or exchanged between the 7th and 14th day after receiving it.
2. Product Condition: The product must be in its original packaging.
3. Documentation: The return must include the invoice and all original documents.
4. Exceptions: Returns are accepted in cases of product unavailability or manufacturing defects.
5. Order Cancellations: Orders may be canceled due to product unavailability or other valid reasons, with prior email notification.
6. Return Shipping: If the wrong product is received, the return shipping cost will be covered by the company.

For assistance with returns, customers can contact ORDER@NOUVOR.COM.