Last updated: March 3, 2025

This Privacy Policy describes how Nouvor (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nouvor.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

We use the collected information to:

• Communicate with you
• Provide or improve the Services
• Comply with legal obligations
• Enforce terms of service
• Protect our rights and those of our users

What Personal Information We Collect

Information We Collect Directly from You

• Contact details: Name, address, phone number, and email.
• Order information: Billing/shipping address, payment details, and order history.
• Account information: Username, password, and security details.
• Customer support data: Information shared in inquiries or complaints.

Some features require you to provide specific information. If you choose not to, you may be unable to access certain functionalities.

Information We Collect Automatically

We may automatically collect certain data about your interactions with our Site using cookies, pixels, and similar technologies. This may include:

• Usage data: Browser information, device details, network connection, and IP address.
• Analytics data: Click behavior, time spent on pages, and preferences.

Information We Obtain from Third Parties

We may receive personal data from service providers, such as:

• Shopify: For order management and payments.
• Payment processors: For transaction handling.
• Marketing partners: To optimize advertising efforts.

How We Use Your Personal Information

• Providing Services: Processing orders, managing accounts, and shipping.
• Marketing & Advertising: Sending promotions and customized offers.
• Security & Fraud Prevention: Detecting and preventing malicious activities.
• Service Improvement: Enhancing user experience and customer support.

How We Disclose Personal Information

We may share your data with:

• Service providers (e.g., payment processors, IT support, shipping partners)
• Marketing partners (for targeted promotions)
• Affiliates (within our corporate group)
• Legal authorities (if required by law or in case of disputes)

We do not sell or share sensitive personal data without your consent.

Third-Party Websites & Links

Our Site may contain links to third-party sites. We are not responsible for their privacy policies or security practices. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us for its removal.

Security & Data Retention

We take appropriate security measures to protect your personal data. However, no system is completely secure. We retain your data only as long as necessary for legal, business, or operational needs.

Your Rights

Depending on your location, you may have rights such as:

• Accessing your personal data
• Requesting corrections
• Opting out of marketing communications
• Requesting data deletion (subject to legal requirements)

For any inquiries about your data, please contact us at: support@nouvor.com.